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Reinsurance Department

Covid 19 (Only) Claims Center

Claims Management Department 

Underwriting Department 

Auditing Center and Servicing 

Protected Cell or Segregated Account Cell Department

Accounts Payable and Receivable

Third Party Administrator Control Center

Generic Requests

NPPI Compliance Center

Notice as of 02/19/2021
Due to the Covid-19 Pandemic we continue to work remotely. We have been experiencing a major backlog of workflow throughout all departments. To better service requests we have implemented a new AI management system that will filter all inquiries and requests from generic emails to the appropriate departments and assigned individuals. We apologize for any inconveniences we are continuously working to better serve our Broker/Agents.
Please note: We will only respond to approved Broker/Agents who have active contracts. If you are an insured or any third party please contact the Broker/Agent of record.
Sorry we are not accepting any new Broker/Agents at this moment. Please check in at a future date for any appointment offerings.

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ICI shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker to determine specific coverage needs as this information is intended to be educational in nature.

The information contained on this page should not be construed as specific legal, HR, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation.

Certain coverages vary by country, providence, state and may not be available to all businesses. All ICI coverages and services described on this page may be offered by one or more insurance company subsidiaries of ICI. These guidelines will determine the company quoted. The company quoted may not be the one with the lowest-priced policy available for the applicant. Certain ICI companies may be compensated as agencies for performing services on behalf of the Business Owners, General Liability, Professional Liability and Workers' Compensation insurers. Information provided by an applicant or insured to a Business Owners, General Liability, Professional Liability or Workers' Compensation insurer is subject to its terms of use and privacy policy, and may be shared with us. Prices, coverages, privacy policies and compensation rates may vary among the subsidiaries. Coverage subject to policy terms and conditions.